The global pandemic has given an unprecedented push to ecommerce and many businesses have been forced to go digital.
Maybe you too are new to selling online and asking yourself if you should be doing ecommerce marketing.
Between choosing an ecommerce platform, building your ecommerce website, and trying to keep sales coming,
it can be hard to take on one more strategic task. But that’s where ecommerce marketing comes in. This guide will introduce
you to the concept, along with the best strategies to turn your business into a successful ecommerce.
Ecommerce marketing definition
Ecommerce marketing is any marketing effort you do to promote your online store and generate sales.
It applies both to getting new customers (customer acquisition) and making old ones shop again (customer retention).
Ecommerce marketing does the following:
- Drives traffic to your ecommerce website
- Puts your company in front of your target audience
- Makes it easy for people looking for the kind of products you sell to discover your website
- Converts website visitors into new customers
- Reengages people who’ve visited your website before in order to make them buy again
- Enhances the post-purchase experience to increase customer satisfaction and drive loyalty
- Reactivates current customers with well-timed, relevant offers and information so they enjoy shopping from you
- Stimulates more regular and bigger orders
Without ecommerce marketing, you wouldn’t make any sales. Launching your ecommerce site is not enough — people need
to discover you before they spend money with you.
What Are the Types of Ecommerce Marketing?
Ecommerce marketing spans virtually all digital marketing channels as well as some offline, traditional ones:
- Search engines
- Social media
- Email marketing
- SMS
- On-site
- Owned media like blogs
- Non-owned online publications and podcasts
- Offline marketing e.g. print, TV spots
Let’s look at the ecommerce marketing strategies most popular among ecommerce marketers.
You’ll get a full picture of the many possibilities to help you decide which best fit your brand.